Help Center
Welcome to the ChainOpera Billing & Account FAQ. This page provides answers to common questions about billing, subscriptions, credits, and account usage for ChainOpera.ai.
Billing & Subscription
Does my subscription renew automatically?
Yes. Paid subscriptions automatically renew at the end of each billing period unless you cancel.
Can I cancel my subscription at any time?
Yes. You can cancel your subscription at any time from your Settings. You'll keep access to paid features until the end of your current billing period.
Will I be charged again after canceling?
No. Once your subscription is canceled, no future charges will be made.
What is group sponsoring?
Plus and Pro users can sponsor their group's AI usage — all usage consumed by group members is charged to the group owner instead of each individual.
I want to start a free trial but the button is grayed out.
If you already used your trial or have an active subscription, the trial button will be disabled. Each account can only have one active subscription at a time.
Usage
How is usage different between plans?
Higher plans provide more usage capacity and access to more capable AI models. See each plan's details for specifics.
How does the free trial work?
New users can try Plus free for 3 days with full access to all Plus features. After the trial ends, you'll be automatically charged $19.99/month. You can cancel anytime during the trial — no charge.
Help & Support
I ran out of usage. What can I do?
You can upgrade your plan for more usage, or contact support if you need help choosing a plan.
How do I contact support?
Email us at contact@chainopera.ai or join our Discord community (https://discord.gg/chainopera) for help from the team and other users.
You can also browse product docs at docs.chainopera.ai.
Where can I find legal documents?
You can find our Terms of Service, Privacy Policy, and Refund Policy in the Settings menu under About.
Where can I find your legal policies?
You can review our legal documents here:
This Billing & Account FAQ is provided for informational purposes only and does not replace or modify the Terms of Service, Privacy Policy, or Refund Policy.